I just got a few calls, two of them from Call Select. The first one asked me to call back and the second said that the matter was cleared-up and we would not have to pay anything, meaning that they can’t find any proof that we ever agreed to their service in the first place.
Why they didn’t just immediately absorb the buck-and-a-half of fees incurred is beyond me, was it really worth the hassle? The person I talked to claims that they most-likely made a mistake. Possible, so I shouldn’t overreact here. The fact is that I don’t know, regardless of what my cynical side wants to suspect, so I’ll just let it lie. I’m more interested now in why this kind of thing is possible in Canada.
Anyway, I also got a call from a reporter a the Ottawa Citizen, as I did email him about the issue, and he said he’d been looking into it. I’m not a big believer in coincidences, personally, so I think I’ll go buy the Citizen for at least the next few days. I suddenly like them even more than usual.
If the Citizen wants to follow-up on weak laws around telecom in Canada, more power to them. Maybe it will help the next guy.
