First service experience at Kanata Honda

After buying a Honda Fit as a replacement for my 11-year-old 1999 Saturn SL-1 with the blown head-gasket and dying fuel pump, I was wondering if having a new vehicle from Kanata Honda would be a good experience. The purchase was simple enough, thanks to good research on mine and Maria’s part, and I hadn’t planned on seeing the service guys until my first oil change.

Oddly though, from the point I drove the car off of the lot I noticed that it made a bit of a squeak when releasing the brakes in gear. I figured that it would go away, probably due to being a new vehicle. It hasn’t gone away, so I emailed the service department. The guy answering me said that he wasn’t sure without more information so I called, and was told that they’d need to hear it. Ok, so last monday I ended up at Kanata Honda’s service department much sooner than I’d planned.

I didn’t plan to pay for anything, the car’s under warranty, and the guy I talked to pointed out that if it didn’t turn out to be a warranty issue then I would have to pay for any time spent on it. Makes sense but I just wanted their opinion on what I was hearing, not for them to hoist it up and pull the wheels off.

I pointed that out, and the manager there had no problem with that, calling over one of the techs to listen in while I reproduced it. He said, “oh, that?” and proceeded to explain that it’s a combination of metal in the brakes in place of the asbestos I’m mostly used to from my 1999 Saturn, plus the sound of the transmission and engine twisting as the car is first put into gear. Nothing to worry about.

What can I say? 10 years driving one car makes you used to that one, and that one only. Good to know there’s nothing wrong though, I hate hassles. The car is good, they kept good will and now hopefully I won’t see them until that first oil change in another 5000km or so.

So far so good.

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